HOW IT WORKS

From first request to a clear next step.

ACTS uses a structured review process so your request can move forward with less confusion, clearer scope, and fewer unnecessary back-and-forth messages.

✓ Submitting a request does not create a contract. Paid work begins only after scope and price are confirmed.

1
RequestShare the basics
2
ReviewCheck fit & clarity
3
ClarifyFill important gaps
4
ScopeConfirm the next paid step
5
StartWork begins after acceptance

THE PROCESS

What happens after you submit a request

Every request starts with the same basic review, then follows the path that best fits the information available.

01

Submit your request

Share the product, approximate quantity, timeline, current stage, and the type of support you need.

02

ACTS reviews fit and clarity

We check whether the request is understandable, realistic, and appropriate for ACTS support.

03

Missing details are clarified

If important information is missing, we ask focused follow-up questions before recommending the next step.

04

The next paid step is defined

Most suitable requests move to a Starter Review when meaningful assessment is needed. A direct scoped quote is reserved for requests already clear enough to price.

05

Work starts after acceptance

Paid coordination begins only after scope is confirmed in writing and the quote has been accepted.

AFTER REVIEW

Four possible outcomes

The review is designed to identify the right next action—not to force every request into the same service.

More detail needed

Clarify first

We ask for the missing information before confirming scope or price.

Starter Review

Assess before wider work

Used when the request needs a meaningful first assessment before a larger scope can be confirmed.

Scoped quote

Only when already clear

Possible when the request is sufficiently defined to price without substantive assessment.

Not a fit

Stop before unnecessary cost

Requests may be declined if they are too unclear, too risky, outside scope, or unsuitable for the service.

What this process gives you

✓
Clearer next step

Know whether to clarify, review, quote, or stop.

✓
Less wasted back-and-forth

Important gaps are surfaced earlier.

✓
Defined scope before paid work

Responsibilities and boundaries are clearer before coordination begins.

What submitting a form does not mean

01

No automatic contract
A request form is only the beginning of the review process.

02

No automatic acceptance
ACTS may decline requests that are not suitable.

03

No paid work without confirmation
Scope and quote acceptance come first.

Who stays in control

You decide
  • Whether to proceed
  • Which supplier to choose
  • Commercial approvals
  • Payments and commitments
ACTS supports
  • Review
  • Organization
  • Coordination
  • Follow-up

READY TO START?

Send the request. We will help make the next step clearer.

Start with what you know now. If important details are missing, the review process is designed to identify them.

Request a ReviewAsk a QuestionYou do not need to have everything figured out before contacting ACTS.